Privacy Policy

This Privacy Policy is intended to inform users of the website about how their personal data is collected, used, stored, and protected in accordance with the General Data Protection Regulation (GDPR) and the applicable French legislation.

Who We Are

Our website address is: https://www.lesbainsdemamabeldi.com.

The website is operated by the Les Bains de Mama Beldi establishment.

The website has been designed, developed, and is maintained by ACTIV Communication.

The website is hosted by OVHcloud, 2 rue Kellermann, 59100 Roubaix, France.

Personal Data Collected

When you use our website, certain personal data may be collected, including:

First and last name
Email address
Telephone number
Information submitted through the contact or booking forms
Technical browsing data (IP address, browser, device used)

Purposes of Processing

The data collected is used to:

Respond to contact requests
Manage bookings and requests for information
Maintain customer relations
Improve the operation and security of the website
Comply with our legal and regulatory obligations

Comments

When comments are enabled on the website, the data entered in the comment form, along with the user’s IP address and browser information, is collected to help detect and prevent spam.

An anonymised string generated from your email address may be provided to the Gravatar service to verify whether you are using it. Gravatar’s privacy policy is available on the Automattic website.

Media

If you upload images to the website, we recommend avoiding images containing GPS location EXIF data. Visitors to the website may be able to extract this information.

Cookies

The website uses cookies that are necessary for its proper operation and, where applicable, audience measurement cookies or third-party service cookies.

You may accept, refuse, or customise the use of cookies through the cookie banner displayed during your first visit.

You may also change your preferences at any time through your browser settings.

Embedded Content from Other Websites

Pages on this website may include embedded content (such as videos, maps, or social media posts).

Embedded content from other websites behaves in the same way as if the visitor had accessed those websites directly. Those websites may collect personal data, use cookies, or implement tracking technologies.

Data Retention

Personal data is retained only for as long as necessary to fulfil the purposes for which it was collected.

Contact data: up to 3 years after the last communication.
Data relating to accounting or legal obligations: for the retention periods required by applicable regulations.
Cookies: maximum retention period of 13 months.

Recipients of the Data

The data is intended exclusively for the Les Bains de Mama Beldi establishment and the technical service providers strictly required for the operation of the website (hosting, maintenance, and security).

Personal data is neither sold nor transferred to third parties for commercial purposes.

Your Rights

In accordance with the GDPR, you have the following rights:

Right of access
Right to rectification
Right to erasure
Right to restriction of processing
Right to object
Right to data portability
Right to withdraw your consent at any time

To exercise these rights, you may contact the establishment using the contact details provided on the website’s Contact page.

Security

We implement appropriate technical and organisational measures to protect your personal data against loss, unauthorised access, disclosure, or alteration.

Changes to This Privacy Policy

This Privacy Policy may be amended at any time to reflect legal, regulatory, or technical developments. Users are encouraged to consult it regularly.